What percent of Aloe Vera is in your products?
- Aloe Vera Capsules - 100%
- Aloe Vera 4X Juice - 99.7%
- Equine Aloe Vera 4X Juice - 99.7%
- Aloe Vera Gel - 96%
- AloeGut - 98%
- Aloe Vera Shampoo - 50%
- Aloe Vera Conditioner - 60%
Some of our products have a proprietary blend of Aloe Vera:
- Aloe Vera Pellets contain a proprietary blend of Alfalfa and Certified Organic Aloe Vera of 32,800mg per serving
- K-9 Aloe contains a proprietary blend of Yucca Schidigera and Certified Organic Aloe Vera of 375mg per piece
- Pet-Aloe Crumbles contain a proprietary blend of Yucca Schidigera and Certified Organic Aloe Vera of 404mg per Tbs
Are your products Organic?
All of our products are made using Certified Organic Aloe Vera but we do not bear the organic seal due to the ingredient potassium sorbate, a preservative that is nature based
Is your Aloe Vera Cold Processed?
Yes, our Aloe Vera Juice is cold processed! It also has been treated for naturally occurring bacteria by HTST (high-temperature, short-time) pasteurization. All of the biologically active components remain intact through this process.
What species of Aloe do you use?
Aloe Vera - Aloe Barbadensis Miller
What is the pH of Aloe Vera Juice?
Approximately 4.0
Do any of your products contain Aloin, Anthraquinones, or Aloe Emodin?
No, we filter these compounds out to less than 1 part per million
What makes Pharm-Aloe such a high quality Aloe Vera?
For starters we use Independent Laboratory studies to verify the potency on all of our products. Acemannan is the active ingredient we test for in order to ensure the quality and potency of our Aloe. Maintaining quality and providing real results is what we consistently strive for! Please see the Brand Comparison Chart
Sometimes the juice has particles floating around. What is that and is it ok?
Yes, it is completely normal and is actually an indicator of the quality of our Aloe Vera!
Those particles you see floating around is the good stuff! Our Aloe Vera contains such high quantities of these beneficial nutrients that sometimes, due to temperature fluctuations, the solids can precipitate out and that's what you are seeing floating around. You can enjoy and feel confident that you are getting a truly premium Aloe Vera juice.
Will your products improve my horses hair?
A shiny coat, mane, and tail are nice side effects of improved gut health.
Can I give this product along with other supplements?
Yes
Would a healthy horse with no known issues benefit from using Pharm-Aloe?
Yes, nothing beats a good immune system and gut health support!
How long until my horse will start seeing results?
Short answer is, It depends on the issue.. It can be as soon as 10-15 minutes for certain issues and for more long-term complex issues it can take several weeks to a month. Don't give up! It is important to let the Aloe work its magic and to do that you need to be consistent and patient
Why does your product seem to have a calming effect on horses?
There are multiple reasons. One of which is that Aloe Vera is an analgesic, which helps to calm discomfort and pain. When your horse is not in pain they will generally be in a more calm and relaxed state.
Should I have a veterinarian check my horse before using your products?
Our products are veterinarian recommended! We do, however, always recommend as a good rule of thumb to check with your veterinarian first before using our products.
Why offer 3 different Aloe products? What is the difference between AloeGut, 4X Juice, and Pellets?
All our products will deliver the same great results! The difference between the products is your preferred method of delivering it to your horse. Try each of them, our Equine 4x Aloe Vera Juice, the Original Aloe Vera Pellets since 1994, and the single serving AloeGut oral tube to see which is easiest and most convenient for you and your horse.
Which product do you recommend most for horses?
The Pharm-Aloe Equine 4x Aloe Vera Juice as it is the most affordable and versatile product
Do dogs like the taste of your K-9 Aloe?
Yes! Most dog owners we hear from tell us that their dogs eagerly await their daily dose of K-9 Aloe!
Can your Pet-Crumbles be used with dogs and cats?
Yes! Dogs and cats alike can both enjoy the benefits of our Pet-Crumbles!
How much should I give my pet?
On both our K-9 Aloe and our Pet-Crumbles we have serving sizes that are based on your animals weight
What is your shipping policy?
We offer free shipping to the lower 48 states and Washington, D.C. on orders over $50 (excluding our Equine Pellets). For orders under $50, we charge a Flat Rate fee.
Our Equine Pellets have a $10/bag Flat Rate fee for all domestic orders and a $25/bag Flat Rate fee for all international orders.
We use UPS & USPS carrier calculated rates for the rest of the planet.
We do not charge handling fees.
Do you offer expedited shipping?
Yes, we offer 2 day express shipping to the lower 48 states. Prices are shown at checkout.
Express shipping costs are not refundable once an order ships.
How will my order ship?
For orders with standard addresses throughout the US & Canada, we offer basic ground shipping through UPS and USPS.
For orders being sent to a PO Box, we offer basic ground shipping through USPS.
You will receive an automated email when your order ships, which will include a unique tracking number. Please allow up to 24 hours for the tracking number to become active within the carrier's system.
How can I change the shipping date of my subscription?
Log into your account at pharmaloe.com. Then click “Manage Subscription”. Click “See More Details”. Beside Next order date, click “Reschedule”. Then choose your date and click “Update”.
Can I add a one time purchase to my existing subscription?
Click “Manage Subscription” then “See More Details”. Choose “One Time Purchase” and then add the product(s).
How can I cancel my subscription?
Login to your account and then click “Manage Subscription”. Choose “Cancel Subscription”.
Can I change my shipping address for future orders?
Click “Manage Subscription” then “See More Details”. Scroll down to “Product Shipping Info” on the right. Click “Edit” and update then click “Save”.
How do I change my payment info myself?
Click “Manage Subscription” then “See More Details”. Scroll down to “Payment Details” on the right and click “Edit”. Update the payment method and then click “Save”.
What is your return policy?
Please find our full return policy here
How do I make a return or exchange?
Please contact us at orders@pharmaloe.com so that we can most quickly assist you. We'll need basic info like your order number, or the email address used to place the order. In most cases we will provide a pre-paid return shipping label.
Refunds are processed after we receive items at our warehouse. Please allow up to 14 days for refunds to be processed after the returned item(s) have been received. If you're waiting for an exchange, the exchanged item will be shipped out within 14 days of receipt of the returned item(s).
What should I do if I receive a damaged or defective item?
Please contact us right away with an email to orders@pharmaloe.com. If possible, please provide any photos of the damage to help expedite the process.